About this session

A year ago, SaaStr CEO and Founder, Jason Lemkin, replaced his sales team with AI agents. Not as an experiment but because his last two reps quit during SaaStr Annual and he decided to never hire another human salesperson again. The results: 30 agents in production, 1.2 humans managing them, 70K hyper-personalized emails a month vs. the 7K humans used to send, and millions in new pipeline. Every agent took 30+ days to train. Some of them broke spectacularly. He shipped anyway. This is not a keynote about what AI might do to SaaS. It's a state of the industry talk from someone who has been running his own company on AI agents for over a year and has watched thousands of SaaStr founders do the same. Jason will cover: The real state of AI adoption across B2B: who's actually deploying, who's still "exploring," and why the gap between them is now permanent What he got wrong running 30 agents in production and what almost nobody talks about: the training, the maintenance, the weeks where everything breaks Why the classic SDR role is 90% gone within 12 months, and what the $250K "agent manager" replacing it actually looks like How CROs should think about managing teams that are half human, half AI by end of year The founders who are pulling ahead and exactly what they're doing differently His predictions for what SaaS looks like in 12 months, and why "still exploring" is the most expensive decision you can make