Chief Customer Officer Summit at SaaStr Annual

Join us for the 2nd CCO Summit at SaaStr Annual:

The Future of Customers and AI

300+ of the top CCOs and VPs of Customer Success

This special collaboration between the SF Customer Success Meetup and SaaStr Annual, tech's preeminent SaaS conference, is set to take things to the next level.

This is an invite-only mini-conference within SaaStr's 13,000-person industry-leading event, the SaaStr Annual.

The Chief Customer Officer Meetup at SaaStr Annual will feature a day of invite-only content and networking for leaders and executives in Customer Success.

When: Wednesday, May 14, 2025

Where: Within SaaStr Annual, at the 40+ acre San Mateo County Events Center

Who: Top leaders and executives in Customer Success

Stage: Previous attendees of the 2024 CCO Summit were at an average revenue of $100M

There are a limited number of spots and tickets for the leading CCOs and VPs of Customer Success within it.

Apply to be considered

SAASTR ANNUAL 2025 CCO SUMMIT

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Are you already registered for SaaStr Annual 2025?

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By checking this box, you affirm your participation and opt-in to the SaaStr 2025 CCO Summit. You also give SaaStr and its sponsors of CCO Summit consent to using the information provided above. Lastly, you acknowledge that participation in this program is voluntary and does not guarantee that you will be granted a ticket or entrance to CCO Summit.

CCO SUMMIT 2025 PARTNERS

CCO SUMMIT 2025 SPEAKERS

CCO SUMMIT 2025 AGENDA: weds may 14th

(Optional) 10:30 - 11:00 AM: Kick-off to SaaStr Annual 2025 with SaaStr's Founder & CEO Jason Lemkin

Optional) 11:00 - 11:45 AM: The New Rules of SaaS Growth: What’s Next for AI, PLG, and Revenue Scale with HubSpot's CEO Yamini Rangan and SaaStr CEO and Founder Jason Lemkin

11:45AM - 1:00PM: Check-in, Lunch & CCO-only Networking

1:00 - 1:15PM: Welcome & Kick-off to SaaStr Annual 2025 CCO Summit with John Gleeson, Founder & GP at Success Venture Partners, Monica Perez, Head of Customer Success at Notion and Junan Pang, VP of Customer Success & Solutions at Intercom

1:15 - 1:50PM: The AI-Enabled CSM: Driving Retention and Growth at Scale with Abbas Haider Ali, SVP of CS at GitHub

1:50 - 2:25PM: The New Customer Success Playbook, Thriving with AI with Ashvin Vaidyanathan, Vice President, Customer Success and Services at LinkedIn

2:25 - 3:00PM: 5 Ways to Reinvent Your Customer Journey with Sarah Acton, CCO at BILL and John Gleeson, Founder & GP at Success Venture Partners

3:00 - 3:45PM: Beyond Retention: Turning CS Into a GTM Growth Engine with Kristina Shen, Managing Partner & Co-Founder at Chemisty and Ross Biestman, CRO at ServiceTitan

3:45 - 5:00: CCO Mixer at SaaStr Annual